Concierge services are temporarily suspended.
Let our experience concierge help you navigate your fun in the sun when you visit us in Orlando. A full-service concierge desk is located in the lobby and can handle all of your needs including dining, transportation, wheelchair/electric scooter rental, and many other reservations. For help, ring us at (407) 503-2200.
Don’t forget to ask about:
- Universal Orlando® theme park tickets
- Restaurant reservations
- Camp Lil' Rock reservations
- Kids activities at the pool
- Area & Resort transportation
- Mall at Millenia - Anchored by Macy's and the area's only Neiman Marcus and Bloomingdale's department stores, this mall offers nearly 150 shops
- Notary public services
If you’re takin’ care of business (everyday!), you’ll love our Hard Rock Business Center, designed to provide services and conveniences for our guests. Whether you’re in town attending a business meeting or on vacation and needing to stay in touch, our self-service business center is open to you 24/7.
- Business Center Services
- Copying, including high volume collating
- Outgoing facsimiles
- Packaging and mail service, including FedEx, UPS available (fees apply)
- Access to a personal computer
- Assistance with overheads /presentation material
- Office supply selection available for sale
- Computer and Internet Services
- Secretarial services
- For notary public services, contact the Concierge Desk.
Keep workin’ on your fitness at the elite, on-property body rock® fitness center. The fitness center features the latest in cardio fitness and circuit training equipment with steam and sauna rooms and locker facilities.
The body rock® fitness center is complimentary for all of our hotel guests. Open daily. Times may vary depending on seasonality & occupancy.
Body Rock® Fitness Center Features
The body rock® fitness center features the latest in cardio fitness and circuit training equipment with steam and sauna rooms, and locker facilities.
- 4 treadmills
- 2 bicycles
- 2 Elliptical cross trainer
- Free weight area with dumbbells/bench
- Cardio Theater
Jogging & Walking Paths
Whether you're a runner or a walker, you can enjoy a scenic trip around the beautifully landscaped grounds of the Hard Rock Hotel. Stop by the concierge desk upon your arrival and pick up a map for the .5, 1.3 or 3-mile loop.
Hard Rock Hotel Orlando has partnered with our neighbors at the Loews Portofino Bay Hotel to offer you access to the luxurious Mandara Spa®.
- Massage: Balinese, Swedish, Mandara Deep Tissue, Mandara Four Hand, Mandara Hot Stone, and Bamboo. Share a Couples Massage. Expecting mothers can retreat in an Elemis Nurturing Massage for the Mother-to-Be. Pool-side services are available. Ask a Spa Concierge for details.
- Skincare: Elemis Tri-Enzyme Resurfacing Facial, Elemis Pro-Collagen Quartz Lift Facial, Elemis Visible Brilliance Facial, Glow and Behold Facial, Micro-Therapy Facial (microdermabrasion), and Elemis Urban Cleans for Men Facial.
- Body Treatments: Mandara Balinese Body Polish with Massage, Elemis Aroma Spa Seaweed Massage (Cellutox or Musclease), Elemis Exotic Coconut Rub and Milk Ritual Wrap with Massage, and 'Slim and Proper' (cellulite treatment).
- Beauty Salon: Full-service Hair and Nail Salon, Make-Up Artistry, and Waxing. Available for Weddings and Special Occasions.
- Spa Amenities: Separate facilities for men and women with Steam and Sauna in both lounges. Co-ed lounge and co-ed hydrotherapy pool.
For reservations at Mandara Spa® at the neighboring Loews Portofino Bay Hotel, call (407) 503-1244 or email Portofino@mandaraspa.com.